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Privacy Policy


Effective Date: August 6, 2026

This Privacy Policy describes the privacy practices for nestdental.ca. It applies solely to information collected through this website and explains:

  • What personally identifiable information is collected from you through the website and how it is used.
  • Who your information may be shared with.
  • The choices you have regarding your personal information.
  • The security measures we take to protect your information.
  • How you can access, update, or request deletion of your information.

Nest Dental is committed to protecting the privacy and confidentiality of your personal information and personal health information. 

We collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy legislation, including British Columbia’s Personal Information Protection Act (PIPA) and the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

Information Collection, Use, and Sharing

Nest Dental is the sole owner of the information collected through this website. We only collect information that you voluntarily provide to us, such as when you fill out a contact form, request an appointment, call, email, or otherwise communicate with our office.
We use your information to:

  • Respond to your inquiries or appointment requests.
  • Provide dental care and related services.
  • Communicate with you regarding your treatment or appointments.
  • Improve our services and patient experience.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We do not sell or rent your personal information to third parties.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Website Analytics and Advertising

This website uses Meta-generated pixels for features that tailor ads to your browsing needs. Third parties may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and targeted ads. 
Please note:

This site also uses Google-generated pixels. Google and third-party vendors show our ads across the internet. Google uses cookies to serve ads based on your past visits to our website. These cookies then allow us to serve more relevant ads to you as you browse the internet. You can:

Clinical Technology and Artificial Intelligence (AI)

Nest Dental uses advanced digital technologies, including AI-enabled tools, to enhance patient care. These technologies may assist with diagnostic imaging, digital impressions, treatment planning, and clinical documentation.

AI tools are used to support, not replace, the clinical judgment of our dental professionals. Any information generated using these technologies is reviewed by your dental provider for accuracy before becoming part of your patient record.

During your appointment, Pearl Voice, an AI-powered clinical documentation tool, may securely capture and transcribe conversations between you and your dental provider. 

This information is used solely to generate clinical documentation, such as treatment notes, periodontal charting, and other dental records that become part of your patient chart. It is not used for advertising or marketing purposes.

Pearl Voice assists our clinical team by reducing the time spent on manual documentation, allowing us to focus more attention on patient care. 

Nest Dental and Pearl use administrative, technical, and physical safeguards designed to protect the privacy and security of your personal information and personal health information. 

Your Access to and Control Over Your Information

You may opt out of future marketing communications from us at any time.

You may also contact us via the email address or phone number given on our website to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Please note that certain clinical records must be retained in accordance with applicable healthcare laws and professional recordkeeping requirements.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. 

The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the revised effective date.

If you have any questions or believe we are not complying with this Privacy Policy, please contact us:

Nest Dental
Phone: (604)-200-0769

Email: info@nestdental.ca

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